Terms and Conditions

Cancellation Policy

Please note that it is often difficult for us to find someone to fill your seat. You will not incur a cancellation charge if you can find a substitute to take your place. We charge a cancellation fee because there is a cost associated with the registration process. We also commit to purchasing food, course materials and individualized on-line testing as your registration is processed. If you think there is a possibility that you may cancel, please read our Refund Policy below before you complete the registration process.


You may substitute another person at any time without incurring any additional charges. Please call the training center and we’ll be glad to do this for you.

Refund Policy

If you cancel your registration prior to 21 days, you will receive a full refund less a $250.00 cancellation fee. No refunds if cancellation occurs 21 days or less prior to class start date. Should Restoration Academy provide you with a credit for your course fee that credit MUST be used within 1 year of the purchase date for the same course.

No refunds for no shows.

Restoration Academy does not accept responsibility for any losses you might incur for non-refundable airline tickets.

Cancellation fees apply whether payment has been processed or not. Cancellation fees are non-negotiable.

Course Cancellations     

Restoration Academy may cancel course offerings with prior notice and issue a full refund to registrants. Although this is a rare occurrence, some courses require minimum attendance for certain activities, certified instructors may get sick or have emergencies or other circumstances beyond our control. Restoration Academy does not accept responsibility for any losses you might incur for non-refundable airline tickets.

Housekeeping Guidelines

We have done our best to create a favorable environment for teaching and learning. We ask that you be considerate of the instructor and others during class. There is plenty of time for questions and discussions during each course.

We ask that you please follow our simple housekeeping rules:

  • Cell phones silenced during class
  • Don’t talk to others while the instructor is teaching
  • Don’t wander in and out of class to make phone calls
  • Don’t be rude to others

Safe Environment

SAFETY FIRST! We do our best to create a safe environment and ask that you don’t intentionally create any hazard. HORSEPLAY WILL NOT BE TOLERATED! If you observe an unsafe condition or an unsafe action, please bring it your instructors’ attention immediately.


In the event that you do something illegal, harm or threaten another student, repeatedly distract or disrupt you may be asked to leave. We want everybody to have a great experience. participate and take back valuable information. Our instructors maintain order in the classroom and are empowered to ask you to leave if you interfere with them doing their job. There will be no refund in the event you get asked to leave.

Model Release

By registering to attend a Restoration Academy course, you hereby grant to Restoration Academy the absolute and irrevocable right and unrestricted permission to use, re-use, display, distribute, transmit, publish, re-publish, copy, or otherwise exploit, either in whole or in part, either digitally, in print, or in any other medium now or hereafter known, for any purpose whatsoever and without restriction, photographs taken of me, or in which I may be included; to alter the same without restriction; and to copyright the same.

You understand and agree that Restoration Academy and its Photographer may or may not use my name in conjunction with the photographs as he or she so chooses.

You hereby release and discharge Restoration Academy and its Photographer, and his or her agents, representatives, and assignees from any and all claims and demands arising out of or in connection with the use of the photographs, including without limitation any and all claims for invasion of privacy, right of publicity, and defamation.

You represent that you are over the age of eighteen (18) years and that I have read the foregoing and fully understand its contents. This release shall be binding upon you, you heirs, legal representatives, and assigns.